Their customer service is great. I just dropped in for an estimate, which Molly kindly performed on the spot. (Other local places I called couldn’t even get me in for just an estimate for several weeks.) After I got the estimate approved by my insurance, I had an appointment to get the work done within a couple of weeks. It was super easy to pick up and return the rental car with the Hertz folks located on site. Colleen was very helpful with progress updates, and my vehicle was ready a day early. The repairs looked great, and my vehicle was super clean – inside and out. (Cleaner than when I took it in!)